Full-time

System Administrator

Hoorn

About us

We are the leading specialist in performance-based marketing via Facebook, Instagram, display, and native advertising, working for brands all over the world from our offices in 9 countries. We’re a group of result-oriented people determined to excel what we’re doing. We think big, act fast, and decide confidently for the future. At Social Blue, you can always be yourself and be the creator of your own success. We take our work seriously and push ourselves for the company and our partners, but we have an informal environment and don’t forget to have fun along the way. Because of our rapid growth, we’re looking for a System Administrator assistant to join our team in Hoorn. This is a full-time position with plenty of growth opportunities.

We rely on our own enterprise software to give us a competitive advantage over our competition. We’ve built our own marketing platform, project management system, client portal, and more. This is part of what made us the leading agency, and an important part of our strategy for the future.

Job Description

We’re looking for a go-getting, System Administrator. You are eager to help, patient, and empathetic, and you solve problems. You learn fast, enjoy collaborating with others, and are a pragmatic decision-maker. You also know how to create and grow sustainable processes that make the job of IT easier. You love tech, and you love trying new things to see what will work the best, especially as the situations around you change.

We are 100% Mac, using Jamf for MDM and OneLogin for identity management. We run everything in the cloud and (mostly) don’t house any servers on-premise, and we use SSO for external services wherever possible. This IT infrastructure provides a solid foundation for growth and one of your jobs will be to leverage these systems—and others—to reduce the friction of IT as we continue to expand.

Check a short overview of requirements below, we might be looking for you.

You are passionate about helping out people - be it solving an issue or teaching them how to do something - you love people and helping them
You don’t mind getting your hands dirty and you enjoy getting involved with all aspects of IT. No job is too big or small for you
You have extensive knowledge of macOS and know how to troubleshoot it
You have experience supporting macOS and iOS (preferably in an enterprise environment
You preferably have experience with JAMF Pro
You enjoy building automation to set up, configure and manage our growing fleet of device
You are an engaged, thoughtful teammate who takes ownership over results and embodies a service mindset
You proactively seek out solutions to problems and work with appropriate stakeholders to drive resolution
You have excellent verbal and written communication skills

In this role you will

Efficiently and effectively troubleshoot and resolve daily IT issues reported by end-users
Track open tickets, prioritize, and document resolution of end-user requests
Work on projects to advocate employee self-service and improve IT automation
Help roll out new software releases and system upgrades, evaluate and install patches and security updates,
and resolve software and hardware-related compatibility problems
Make sure all our users and devices are compliant with our security standards
Build tools to deploy, automate and monitor infrastructure and services used by our employees
Coordinate onboarding and offboarding for employees
Assist with future office expansions and moves to ensure IT is standardized across all locations
Help ensure offices have adequate stock of IT assets

What’s in it for me?

You’ll receive attractive benefits
Company bonus
Pension plan
Spacious office with game room, table tennis, and billiard area
Open culture and room for personal initiative

Does your skillset meet our list?

Please apply through this application form